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Let us take care of your site, so you can take care of your business.

A la Carte WooCommerce Support Options

Troubleshooting & Bug Fixes

Did you update your site, and now things aren’t loading correctly? Maybe you installed a plugin, and it’s not working with your chosen theme. We can help you troubleshoot these issues and get your site back up and running. We are Professional and Expert WordPress WooCommerce Helpers

*Please allow 12-24 hours for initial response; most troubleshooting issues can be resolved within an hour after we fully understand the issue. 

WooCommerce Theme Install, Updates & Customizations

Are you looking for someone to handle the installation and ongoing updates for your WooCommerce store? Do you want to customize it, but you’re not sure how? We  know how to customize and maintain WooCommerce stores so that they’re perfect for your needs.

Our team has experience with tons of themes and theme builders, including Elementor, Divi, WPBakery, Fusion, Avada, and more. 

Plugin Installs, Updates, & Troubleshooting

With over 50,000 plugins, WordPress can do everything you can think of.  However, that creates challenges as one plugin conflicts with another, or you upgrade one and it breaks the current version.  We’ve seen it all when it comes to plugins, including ones that are conflicting, insecure, outdated, slowing your site down…the list goes on.

We can tackle all of these issues, and get your site running smooth as silk! We can also help you with third-party plugin installs (Yoast, Mailchimp, etc), or installing custom plugins created by the WPConcierges design & development team. Our WP Concierges work and live all around the US, so there is bound to be a local WordPress Expert near you! 

*Our expedited support is high priority, but not instant! A real human being will take a look at your issue – please be as detailed as possible in your description of the problem so we can resolve it as quickly as we can. Allow 6-12 hours for initial response.

ONE TIME SUPPORT PRICING OPTIONS

Standard One Time

12-24 hour turn around time
$ 65 One Time
  • 1 Hour Support & Troubleshooting
  • 12-24 hour Turn Around
  • US Based WP Concierge
  • WooCommerce Debugging & Troubleshooting
  • WooCommerce Support Help
  • WooCommerce Training
Popular

Expediated Support

6-12 hour turn Around Time
$ 100 One Time
  • 1 hour Support and Troubleshooting
  • 6-12 hour Turn Around
  • US Based WP Concierge
  • WooCommerce Debugging & Troubleshooting
  • WooCommerce Support Help
  • WooCommerce Training

Monthly WooCommerce Support Options​

Basic Support

Send up to 10 support tickets for $97 each month with our basic plan. Support tickets are for basic questions and quick answers which do not require us to log into your site.  If you need more help (or if we need to log into your site and perform any work), extra support time will be billed at a discounted rate of $60 per hour. 

Support Plus

Get 10 hours of support work and email communications for $500 each month. These hours can be used for any site maintenance, theme upgrades, security scans, and more. If you need help beyond the scope of the 10 hours, those will be billed at a discounted rate of $60 per hour.

What our customers are saying...

Monthly Support Plan Pricing

Basic Woo Support

Ticket Based Support
$ 97 Monthly
  • US Based Wp Concierge
  • 10 Support Tickets A Month
  • Discount on On-shop Work $60 / hr
  • Woo Shop Changes Not Included

Woo Support+

Work Based Support
$ 500 Monthly
  • US Based Wp Concierge
  • 10 Support Tickets A Month
  • Discount on additional On-shop Work $60 / hr
  • 5 hours Woo Shop Changes Included
Popular

Please note that all plans are month to month, and you have the ability to cancel at any time.
Hours do not roll over to the next month.

Enterprise WooCommerce Support & Help

If you’re looking for expert enterprise WooCommerce support, fast turn around times, with dedicated support Concierges, and your store is generating over $80k per month in revenue, let’s talk! We offer dedicated WP Concierges resources to make your life easier.

Why use A WooCommerce Support Agency?

When you’re running a business, you need to be free to do what you do best. Your efforts should be directed toward ensuring that your product or service is perfect, not whether or not your WooCommerce service is running properly.

 

This is where a WooCommerce support agency comes into play. Our team of dedicated professionals are experts at navigating the complexities of WooCommerce.  This allows you to focus your attention where it’s needed: on your business.

 

Are you comfortable dealing with these sorts of issues on your own?

 

  1. You update your site and now customers are complaining that their orders aren’t going through. This sort of issue happens often with site updates. These issues could be due to a new plugin that is conflicting with another, or any number of other potential problems. Troubleshooting these issues can often be tricky and may require some expert handling to properly address the complication. Our team can sort out these problems quickly and efficiently, giving you peace of mind that whatever issues arise with your site, we will be able to address them.


  2. You want to customize your WooCommerce store. Not only are we experts at installing and updating WooCommerce stores, we also know how to make them look and function exactly how you want.

Bottom Line

If you want to compete in today’s ecommerce world, you need to keep up with the trends.  WooCommerce is the way of the future, and a WooCommerce support agency can help you to achieve whatever goals you have for your company and enable you to focus your energy on your business.

WE MAKE WOOCOMMERCE SITES HUM!

Let us take care of your WooCommerce Store so you can take care of your business!

We are a group of experts who are passionate about making high converting WooCommerce Stores using the latest in WooCommerce technology. We specialize in WooCommerce support, and services.
We are WPConcierges!

Order an hour of our time at an intro rate of $65. We'll handle any task that can be done within that time. Perfect for most smaller bug fixes.

Need ongoing support and help with your WooCommerce store? Checkout out one of our support plans!